Off the ship—Great! Onboard—not so much continues

This has been a really fun cruise when we aren’t on board the ship. So let’s be positive to start with and tell you all about the great food tour we took in Santa Barbara. 

Food tour!

We had booked all but one of our shore excursions with private companies. And strangely enough, we are doing Food Tours in four of the seven stops. Santa Barbara was the first where I found a fabulous food tour company called Eat This/Shoot That. The idea wasn’t that you had to kill your own dinner but that you would shoot pics and post them to Instagram or Facebook of all the amazing food you were eating on their tour. Of course, you were supposed to eat them after you shot them and in two cases I completely forgot to shoot first and by the time I remembered, there were just the remains.

I found this tour company in an online search. (When in doubt, Google) and they normally did not due tours on weekdays except in the summer. But I persuaded the manager (Kayla–who was awesome) to do a tour if I could find enough people off our Cruise Critic Roll Call. Since they only take eight people on their tours, I thought that would be easy and it was. In fact, so many people were interested they ended up booking another tour after hours off the ship as well. 

Santa Barbara is a tender port and that means waiting for the tender (in this case a little more than an hour) and then a 15-minute lifeboat/tender ride in and then we walked to where we were meeting the tour. 

Our tour guides Christine and Bella were fantastic. I could list all the restaurants for you but I think I will just caption the photos. So see the great food we got below.

Suffice it to say, I would do that food tour again in a second. My brother and his wife were so impressed with one of the places, they are already making plans to drive up to Santa Barbara. The other places were equally as good. Here’s the list of places we went. You can see their pics below (don’t forget that you can click on the first one and it will open and then use your arrow keys or swipe to see the rest):

  1. Santo Mezcal
  2. SB Bier Garten
  3. The Valley Project
  4. Mony’s Taqueria
  5. Lucky Penny
  6. Figueroa Mountain Brewery
  7. Cutler’s Artisan Distillery
  8. McConnell’s Ice Cream

Back on the ship, sad things continued…

First, I need to do a bit of a retraction. In my post on Wednesday, I mentioned that I thought that Celebrity had created a third (basic) level of the internet that they were giving away for free. After some discussion with one of their tech support people it turns out that is wrong. They have always had two internet offers: Surf and Stream. Surf got you e-mail, websites, texting, etc. Stream got you just that. You could stream movies, do FaceTime, etc. The tech support guy tells me that they just renamed Surf to Basic and Stream is now called something else but darned if I can remember what. Either way, they still have the same programs they had before.

So having been on my other Celebrity cruises with the “Surf” internet package, I can remember that it was NEVER this slow. His answer to me was that Celebrity began giving away their FREE basic package to everyone but what they did not do was increase their bandwidth. So now we have almost 1500 people with internet on all day long. And if someone opens a web page on their device that has ads (let’s say) and they leave it on that page and walk away (like in their stateroom) then that continues to take up bandwidth as ads are refreshed on that page.

So the real story here is not that they created a newer, slower level of the internet but that they gave everyone internet and didn’t increase what they were giving away. Not only that, when I told the tech support guy that I couldn’t do Docusign documents (because the connection would time out) he suggested I upgrade to Stream (or whatever they are calling it now—the fastest one). So I did. Here’s what I got:

If you look back at my last post you will see that my speed with the basic program was .04 for downloading a page and .02 for uploading (like I do with this blog). For comparison, today we are in San Francisco and I am using my T-Mobile iPhone as a personal hotspot and here is what I am getting right now:

Seriously, my cell phone brings down data at more than 30 Mbps and the best Celebrity can do with their top internet offer is 1.05? We know of a lot of people on board who are flying back to the USA from Vancouver. Many of them purchased an e-Med kit because there is a required COVID test before you can reenter the USA. Those are monitored tests that are performed in a video chat online. These people are expecting to use Celebrity WiFi to do that test. GOOD LUCK! Thank goodness we are driving home.

Let’s talk food. We are eating breakfasts and dinners in one of their restaurants called Blu. It is for people (like us) in Aqua class staterooms. We eat breakfast and dinner there pretty much every day. And while the food has been fine and the service excellent, we are supposed to be on what is called anytime dining. Yet when we got on the ship we were told that could we please plan on coming to Blu between 5:30 and 6:00. Others were asked to come after 7:00. So without knowing in advance, we were back in early/late seating.

The food in the other venues we have eaten in is just sad. Especially the buffet. Cold pizza, sad salads with strange dressings (the Italian dressing is bright orange???). One sad thing is that Thursday was Cinco de Mayo. Now, I know it’s not a real holiday in Mexico but I would have expected something in the buffet for lunch. There were: chips with cheese on them. And some fajitas. But don’t ask for salsa—they don’t have any. It was just sad.

And I have been a little under the weather so I skipped Blu on Thursday and went up to the buffet to get a salad and a couple of pieces of pizza. Again, salad was weird and the pizza was cold. And I was hoping one of the servers would come around and asked if I wanted a cocktail or a beer or some wine. But no, I was there for 40 minutes or so and not one person approached me. Before everyone had a drinks package you had to swat those people away like flies. You were constantly being asked if you wanted a drink. Now since everyone has “free” drinks, no one asks anymore. This was truly aggravating when I could see about six or seven of the staff standing in a corner talking. As I told someone yesterday afternoon, “This is not the Celebrity I remember.”

Lastly, some of my readers will remember the good old T-Pool. For those who don’t know, this is an indoor pool on the Millennium-class ships that is in the shape of a cross. It is not for swimming. It has two big benches you sit on and jets push water up from underneath them. It is total relaxation and we have always loved using these pools.

Well, no longer. No more bubbles and the water was hotter than hell. Hotter than the two hot tubs that sit alongside it. The temps used to be just above body temp so it was really wonderful to spend some time relaxing in the pool. Now that is not the case. Most people we saw could not stand the heat and, like us, were out in about 5 minutes. They also have big faucets that pour water down into the pool that our buddy Bob (hi Bob) used to love to stand under. I think if he did that today, he would be boiled in minutes. We asked a pool attendant about it and were told that he had no clue there were jets under the benches or that the pool could be at a different temperature. Again, it’s just sad.

The next day on the cruise we had a stop on Catalina Island and I will do my best to get that up soon.

There is no sincerer love than the love of food.
–George Bernard Shaw

 

6 thoughts on “Off the ship—Great! Onboard—not so much continues

  1. Paul Howard

    Sorry your Celebrity experience is below par, and somewhat surprised. Can’t comment on internet as when we were on Equinox at Christmas, it seemed good enough for our needs. Am surprised about your comments on food and service. Sounds very disappointing and definitely not Celebrity standard

  2. Mike Preisman

    Unfortunately your experience with C is too similar to our Christmas cruise. I sure didn’t buy any open booking certificates this time.

    1. We are going to book one more Galapagos and then we are done with them. The sad part is that the crew is so wonderful. Since Kathleen’s fall they have gone overboard taking care of her.

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