My perfect vacation

Sometimes you might wonder where I get my ideas. I am a walker. Each week I try and take at least two walks of more than six miles and while I am walking (takes me about two hours), I am thinking about what I want to write. On my last walk, this came to me. It is dedicated to all my readers who don’t or haven’t taken a cruise and don’t understand why anyone would cruise.

The Perfect Vacation Day

Imagine the following vacation day. It is my idea of a perfect vacation day. It’s not the day we fly in from somewhere, it’s just a typical day in the middle of a vacation. Maybe we are in NYC, Amsterdam or Barcelona.

Somewhere between 6:30 and 7:00 I wake up. Kathleen is still sleeping so I dress quietly in the dark and sneak out of our hotel room to go work out at the the fully-equipped gym in the hotel. Lots of bikes, weights, treadmills as well as fitness classes I could take. (I know some of my readers are thinking I am nuts, but I said this was MY perfect vacation day.) After I finish my workout I head back to our hotel room where Kathleen has risen and gotten ready for our day. I quickly do the same and we are off to breakfast.

For breakfast we have a bunch of choices. We can just go and get a latte and a piece of pastry, we can go to the hotel breakfast buffet or we can go to the hotel’s sit down restaurant and be served pretty much whatever we want. They have a fairly extensive menu. The food is good and we probably eat too much.

Then it is off to see the sites. We might walk around the city, we might take a tour—probably a food tour since we love those—or we might decide that we have had enough touring and just go and sit by the hotel pool (OK, not likely for us) or in a nice spot in the lobby area and read or I could write another post or work on processing photos from previous day tours or we could play a game with new friends we made the night before at dinner. Maybe Kathleen would head to the spa for a manicure. You never know.

If we decided to leave the hotel, around lunchtime we might find a quaint little restaurant in the town or city we are in and have lunch. We have done this many times before. We have found an awesome crêpes place in Eze, France, a wonderful Italian trattoria in Sienna, Italy and a brewery with spruce-tip beer and fantastic chili in Skagway, Alaska. But if we decided to stay at the hotel that day, we have the same choices as breakfast—the hotel buffet or a sit down restaurant. Or there is a really great burger place and maybe a few more spots to choose from. All are priced well and we eat for next to nothing.

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After lunch it’s more touring or more relaxing depending on what we decided to do. Around 4:00 pm if we are touring we decide to head back to the hotel and get ready for cocktails and dinner. Since we love to meet people, we change and head out to a hotel bar or maybe one nearby. The hotel has more than 10 different lounges and we are certain we will find something we like in one of them. When we are sipping and nibbling, we meet some folks from another state or another country. We are feeling great because we are all on vacation so we strike up a conversation. We find out about their travels and they find out about ours. We discuss their grandkids and swap photos. We talk about our kids and they tell us about theirs. We never talk politics or religion. Too dangerous.

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An hour or so later we head off to dinner. All those same options are open to us again (hotel buffet, sit down restaurant and lots of other slightly more expensive choices) and we choose the sit down restaurant. Because we have been there the night before (and maybe the night before that) the waiter knows us by name. He knows what we like to drink and it is already at the table.

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The menu is pretty good and we can have a full, three course meal. In fact if we want a four course meal or a five course meal, the waiter says he will be happy to bring us anything else on the menu we like. One night I am decadent and order both the shrimp cocktail and the escargot. We meet other people seated near us and talk and again discuss the same type of topics, sharing our lives. Over the years as we have traveled from hotel to hotel we have met lots of people this way. Many have become life-long friends. When it comes time to order the dessert, I ask the waiter if he can bring us one of every dessert on the menu and let us try everything with our new friends. He says, “Of  course sir,” and is back in a flash with something for everyone to try. He also tells us that if we like one particular dessert, he can bring us an entire one for ourselves.

Then it’s off to a show. We might see a show as good as one we have seen on Broadway, a Cirque de Soleil style performance, a jazz quartet or maybe just a comedian who cracks us up. But no matter what, the hotels lets us see these shows for free.

After the show we wander over to that lounge for a drink and to watch some of our new friends who are ballroom dancing. They finish and join us for a drink and then we all head off to our rooms in the hotel where a full turn-down service has been performed just like in any other five-star hotel. There’s a mint on our pillows and we are beat after our long but rewarding day. We are quickly asleep.

The next morning we wake up and open the drapes out to our hotel balcony and we are shocked (not really) to find that somehow our hotel has magically been transported to another of our favorite cities and we get to do the entire day all over again with new experiences and new places to see. We are a little sad because we had a few more things we wanted to do in the city we were in yesterday so we plan to come back and stay longer.

Here’s my favorite part of all this. If everything is perfect, our total cost for this vacation at this magical hotel is less than $250 day for both of us. Depending on the time of year (if we can travel off-season) it might be less. Remember I said this was my fantasy that I thought of while walking. But see, it really isn’t a fantasy. We have taken this same trip 28 times already and we plan to take it whole bunch more. This is a cruise and our hotel just happens to move most of the nights we are onboard while we are enjoying those shows and then sleeping.

That’s why we cruise. You should try it. If you are reading this, you probably already have but feel free to show this to all your friends who think you are crazy to cruise. Then tell them to join you on your next one.

I learned a long time ago that trying to micromanage the perfect vacation is always a disaster. That leads to terrible times.—Anthony Bourdain

 

All the stuff I loved about Ovation

I had something else I was going to do before this post but it can wait since it is me being a “grumpy git” as my Yorkshire friends would say.

So let’s talk what I loved about our Ovation of the Seas cruise to Alaska with our kids and grandkids. So many of you have commented that every thing seems to have been horrible and now where should they take their kids on a cruise if not Royal. Well I am here to say, go ahead and take them on Royal Caribbean, just have lower expectations and a different mindset of what is important.

As a travel professional it is my job to help my clients have the best travel experience possible and my writing about this cruise is part of that. Hopefully those clients and other readers will learn from my mistakes. So here’s the good stuff.

IMG_2009First, Mason’s viewpoint. On the last night of the cruise, at the dinner table in the main dining room (while he was eating escargot for the fourth time) I asked my 8-year old grandson, “What were the five best things on this cruise?” He was really quick to answer me:

  1. The Flowrider (he had only the day before learned to ride it and he was INCREDIBLY proud of that).
  2. The service in the dining room at dinner. (I pressed him on this because it was kind of an interesting thing for an 8-year old to say but he was adamant.) He loved Res and Putu, who took such good care of all of us.
  3. The food in the dining room at dinner. (I was sure he was going to choose the buffet because of all the choices but he said no, he loved the food in the dining room best. Guess it was the escargot, shrimp and steak.)
  4. The bumper cars. (He’s 8—what did you expect?)
  5. Spending a week with Grandpa and Grandma K. (Of course I wish this had been first but it did place ahead of spending the week with his sister, mom and dad so I was happy!)

I love his list. And he really never mentioned (neither did his sister) anything they didn’t like. Now if you ask me what they really liked, it was having the complete and total attention of their Mom, Dad, Grandpa and Grandma K for an entire week—always trying to keep them entertained.

Now here’s my list of the things I LOVED about our Ovation cruise.

  1. Spending the week with my grandkids and their parents. It was a sheer joy to have my two grandkids knock on our door every day before breakfast and say, “room service,” laughing the entire time. Even standing in line for hours with them was great. We had so many interesting conversations. I have never played so much foosball and loved it. Mason and I have a particular bond (I was lucky enough to get to take care of him when he was really little when his Mom was teaching and his Dad had to work) and we have always just been simpatico. He’s my best buddy and I am his. So spending time with him is a joy for me. And Maylee loves me and adores her Grandma K. All the hassles we had on this cruise from start to finish are overshadowed by the incredible time we had with those two and their parents. It was a vacation we will all remember for a very long time._8106881
  2. Our stateroom. In 28 cruises (barring the one time we had a suite) this was the nicest room we have ever been in. It was the best designed, had the most storage, was the most comfortable as far as just being in it. Sure, the shower could have been a little bigger but at least it was an enclosure and didn’t have a shower curtain. And the bed was one of the worst we have ever slept on (but that didn’t detract from the great stateroom design). We should mention there are entire Cruise Critic threads out there about people bringing air mattresses because the beds are so bad.
  3. _8106906The service team in the dining room. Res and Putu were actually better than pretty much any other serving team we have ever had. After having Richard and his team in Blu (on Reflection in Iceland) I didn’t think it could get any better. But I was wrong. And the fact that I was wrong is what makes RCL the right place to take kids. You see even though the management has scheduling conflicts and the kid’s club people were just ho-hum in their interactions with our kids, the real star of the ship for kids are the adults who “get” how to deal with kids. From our room steward Shetty who talked to the kids every time he saw them to the guy running the Flowrider who took time to work with kids on trying new things (he didn’t have to do that) these people got kids. And above all, these two amazing people who served us each night in the dining room charmed our kids. Especially Res who just knew how to deal with kids so well.
  4. The gym. It was spiffy! That’s the best word I can give it. I went every morning for an hour and as usual it was packed on day one and almost empty on day six. But all the equipment is still like new. Best stationary bike I have ridden that I didn’t own. The place was kept VERY clean.
  5. The ship itself. Ovation is new and beautiful. It has been quite a while since we have been on a ship this new. Everything is still clean and sparkly compared to many other, older ships we have sailed on—even though Ovation is almost three years old. She has been well taken care of and if you are considering a cruise on her you will love the ship itself. I especially loved the artwork in all the stairwells. Of course you have to take the stairs to see it all, but the elevators are so slow, you can take your time on the stairs.

That about does it. Not perfection but not horrible either. And I can say this unequivocally—if I had to do it again, and I could avoid a few of the bigger problems (like having a passport—that we just got back from renewal today) I would. Just avoid the buffet, eat in the dining room and take your grandkids.

Nothing always stays the same. You don’t stay happy forever. You don’t stay sad forever. —Cat Zingano

 

Day 3: Things kept getting (a little bit) better

On Monday morning, we had another half day at sea as we didn’t get into Juneau until 12:30 pm. During that time we had our Cruise Critic Meet and Mingle. I made the words Cruise Critic a link to my previous explanation of what Cruise Critic is so if you aren’t sure, you can pop back over and check and then close that window and come back here. 

The Meet and Mingle was both interesting and eye-opening. The crew member hosting the event was the Groups Coordinator. Kathleen and I were two of the first people to arrive and she made the mistake of asking me how our cruise was going…I told her. Now, not in a nasty way, just the unvarnished truth of why I felt this was one of the worst cruises we have been on. She handled it well but offered me no solutions. She was SHOCKED about the announcements in the buffet (to please eat quickly and leave) and not surprised by my other complaints about scheduling and reservations. The Meet and Mingle itself was very nice. The Activities Director came by with a bunch of freebie stuff to give away in a door prize raffle. There were about 15 parties there and about 30 people and I think someone in every group got something. I won the first drawing and grabbed a bottle of wine that we drank at dinner the next night. 

We got to meet a lot of nice people that we had been conversing with online pre-cruise and I was thanked a number of times for my Seattle expertise and recommendations. (If you are ever coming to Seattle or cruising from here to Alaska, check out my “My Seattle” website.)

Someone finally explains how “to do” RCL

One of the people we got to meet had posted a lot on the Roll Call and since I had helped her with her pre-cruise Seattle activities, she helped me understand Royal Caribbean and this cruise a little bit better. She is a long time RCL cruiser and asked me how our cruise was going. When I told her how disappointed we were, she was surprised. She said her party of more than 20 was having a great time and she asked me for specifics. When I told her about the buffet she said she wouldn’t know since they never went to the buffet…or the dining rooms. They were Diamond Plus on Royal (the second highest level in their loyalty club) and so they ate many meals in the Concierge Club (only open to those people at that level and to those sailing in suites). She also said that she had purchased the “Ultimate Dining Package” for everyone in their group. That means that they could eat breakfast in the Concierge Club and lunch and dinner, every day in specialty restaurants.

When I mentioned the fact that we couldn’t get the kids or the grandkids reservations to do many of the activities they wanted to do or had to stand in line for an hour to do something, she replied that they didn’t have to do that since they had pre-purchased what RCL calls “The Key.” “The Key” is like a Disney Fast Pass. It lets you jump the line numerous times on just about any activity or in making reservations for any activity. It costs approximately $30 per person, per day. So that just showed me that to really enjoy this cruise, Grandpa (me) screwed up. I should have sucked it up and spent another $3,000 to get both the Ultimate Dining Package and The Key for all of us. Excuse my French again, that’s bullshit! Cruising is becoming (or has become) a caste system with haves and have-nots increasingly separated more and more every day but that’s a subject for a whole other column.

Note added later: Since I originally wrote this my good friend Bob (who was on this cruise with his grandkids) added something I hadn’t thought of when it comes to “The Key.” How do you explain to a child under eight when they wait patiently in line for 30-45 minutes to ride a bumper car or go roller skating and then are told they have to wait another 15 minutes because these kids with “The Key” get to cut the line and ride multiple times before others get to ride once. Later in the week, while watching my grandson on the FlowRider, I overheard some folks with “The Key” saying how they had done the iFly experience three times on that cruise…while my kids could not get a reservation to use it even once. Sorry but this is just wrong.

We were arriving in Juneau at 12:30 so after the Cruise Critic event, we went to get ready and to meet the kids for lunch before we got off the ship. And here is another example of RCL just not getting it.

The majority of people on board have families. We were told that we needed to meet for our shore excursion at 11:45 in the Royal Theater. The only trouble was that not a single (insert my favorite expletive here) food venue was open before 11:30. Has anyone reading this ever tried to get a five year old and an eight year old to sit down and eat in less than 15 minutes? It’s NOT possible. Especially when you can’t even get into a venue to eat until 11:30. Luckily for us, the pizza place opened at 11:20 so we were able to grab a couple of slices and find someplace to sit and eat it. We then proceeded to the theater, got checked in for our excursion and were told to sit and wait for 45 minutes (we didn’t even dock until noon) in a section of the theater. I think the funniest thing we saw while waiting was a dad come in from the pizza place (quite a walk away from the theater) carrying six plates of pizza to feed his kids. Great scheduling RCL. BTW: I didn’t want RCL to schedule the shore excursion later, I wanted them to open the food venues earlier. If they have more than 1000 people (that’s how many were in the theater) that need to eat before they leave, then open the restaurants and the buffet at 11:00. I just don’t get it.

For our day in Juneau I had pre-purchased a package of two trips (one for Juneau and one for Skagway). The Juneau trip was a combo of whale watching and a quick stop at the Mendenhall Glacier. Both of these were great. Once we were out of the theater, we were off the ship in minutes and found our bus and got on board. One of the most comfortable large buses I have been on and our driver was hilarious. One bad (grandpa-type) joke a minute. Mason loved him. He is still talking about his jokes. We drove to a nice size boat, boarded and headed out to find whales. I think all-in-all we saw about 10. I never thought I could be blasé about seeing whales but we have seen so many on this cruise. We also got to see sea lions, an otter and a few bald eagles. I think the kids got tired of it after a while but they did enjoy it. Did I mention I have the best grandkids in the world? They are so patient. I don’t think I heard them even once complain about waiting in line.

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This is the Northstar.

And speaking of waiting in line, we saw in the schedule that the Northstar had a non-reservation session after dinner so we went up and stood in line for about 40 minutes to take a 10 minute trip straight up into the sky and see from a higher vantage point what we could already see from the deck. The kids seemed to like it so that made it worth the wait. We thought it was just OK. Especially since all we could see was Juneau but it did give us something to do after dinner.

That brought an end to our day so I will finish with some quick post-cruise thoughts. Day three was the best so far and I started warming up to Ovation. It’s still too crowded and I still hate the buffet but things got better today.

Nature did not put whales on this earth to splash kids while stuck in a pen. —Jane Velez-Mitchell

This did not start well

A note before I post this—We had little or no internet access onboard our Ovation of the Seas cruise we have been on since July 26. Certainly not enough to post anything but I kept writing it, day by day. Now my intent is to post it day by day as if we were leaving today. So here’s what you would have read last Friday if I had been able to post.

I am starting this first post on the afternoon of the second day of what I so far consider the WORST cruise I have ever been on and to be honest, that includes our Carnival cruise from hell back in 1998. This one is worse because I had such high expectations for it. One thing after another have turned this into our new cruise from hell. The worst part for me is that I am constantly disappointing my kids and grandkids. So many things we had planned to do that I had been trying to arrange for months are “not available.” Reservations I have had for months are suddenly gone. But that’s just the tip of the proverbial iceberg. 

I guess I should begin at the beginning—getting onboard. The worst boarding experience ever. When we had filled out our boarding pass information on Royal Caribbean’s website before the cruise, we were asked what form of identification we wished to provide for boarding. Because our passports needed renewing, we chose the Royal Caribbean listed choice of using our Nexus cards. If you are unfamiliar with the Nexus card it gives us easy entry into Canada by land, TSA Precheck at all airports, Global entry and more. We had to go through all the interviews, fingerprinting and background check to get them that you do for any Global Entry type card. We were thrilled it was a choice on the RCL website that we could use to check in with so we could send our passports in for renewal without having to pay for expedited service (quite expensive). I even called RCL pre-cruise to make ABSOLUTELY sure that we could use them before I sent our passports in for renewal. I actually have an e-mail stating that it will be no problem.

Guess what? RCL forgot to tell the people at the Port of Seattle that they would accept Nexus, so our friends with passports and our kids with just birth certificates were allowed to board. But we were held outside the security area until someone came all the way down from the ship to tell them that it was OK to take Nexus cards. Are you kidding me? Were we really the first people the entire Alaska season to walk up with Nexus cards? Give me a break. Our friends from Canada had also tried boarding with their Nexus cards and the same thing happened to them but luckily they had brought their passports as well. Ours were (and are) someplace in the State Department being renewed.

Once we got that screw-up fixed (took about 25 minutes), we were told we could go through security and that the young man (who looked to be 12) would scan our cards and our boarding passes. Of course he messed that up because he scanned Kathleen’s boarding pass and paired it with my Nexus card and then could not figure out how to undo what he had done. So we had to wait while someone could escort us up through the security line, get us cleared through the X-ray machines and then take us to someone who could fix the young man’s screw up. All this time, our family and friends were getting further and further ahead of us. I know that may not seem like a big deal for you but I paid for the kids to go so I could see their faces when they first boarded a cruise ship. Thankfully we did get almost everything cleared up in time for us to do that, but… 

One of the other things the woman fixing the mistake told us was that we were now on a completely cash account. She said the credit card we had registered when we did our boarding passes had been compromised and somehow been linked to another stateroom with a family named Anderson in it and NOT Bellomo. She apologized but said that meant that we could not use that card. I told her that the Andersons were my daughter, her husband and my two grandkids and that my card was supposed to be covering the charges to their room as I was treating to this cruise as their Christmas presents. The woman could not fathom that? Seriously? It took her about 15 minutes to figure out what I was trying to do and to fix the problem. 

At this point they started boarding the ship in the absolute worst way I have ever experienced in 28 cruises. Even Carnival never did that back in 2001. No numbers, no lines, no priority, just everyone going for the door. Mass chaos. Total anarchy. Thankfully most of the people waiting were nice about it but I still can’t believe there was next to no supervision. From time to time someone would make a totally unintelligible announcement on the public address system but after hearing at least six of them, I have NO IDEA WHAT WAS SAID ON ANY OF THEM. Sounded like the Muppets Swedish Chef speaking Korean. I was told later that he was announcing that Crown and Anchor Diamond members (their loyalty club) which we are could board first. Even if we had heard the announcement, how were we supposed to get to the front of the massive crowd of people??? And they were also making announcements for Celebrity Solstice at the same time.

So now we are with our kids going out of the terminal and up the gangplank. We get to the top to get on the ship and we get on! Yeah! But wait, the kids and grandkids who have been cleared and even have giant RCL stickers on their boarding passes that says
“CHECKED IN” are told, “You haven’t checked in yet.” Please excuse my French but WHAT THE HELL! How did they get through to that point and how did they those big CHECKED IN stickers on their boarding passes. Luckily a very nice lady from the ship got them taken care of in about 10 minutes but once again, a Royal screw-up.

Once the entire family was onboard (our Canadian friends were way ahead of us), I was sure that everything was going to finally get better but I was wrong. 

We decided to go get lunch (we had planned to do some other reservations before lunch but we were held up for so long, the kids were really hungry and you don’t mess with a five year old’s lunchtime) at the 270 Cafe, a little bistro type place that Kathleen and I had scouted out on our travel agent visit two weeks before. They served (from the looks of it when we went by on our visit) sandwiches, salads, soups and desserts. They did but it was our first introduction to Ovation food and it has proven to be true through lunch today—their food sucks. Only dinner last night was remotely passable. And we lucked into that one. Will explain what I mean by that later. 

The paninis were sad little things that remotely resembled a panini sandwich, a tiny slice of meat with some melted cheese that they microwaved, not pressed. Awful. After trying the sandwich I decided to try one of the salads so I ordered the “chopped salad.” The guy at the counter scooped me up a bunch of lettuce mixed with a few other ingredients, tossed it in a bowl and said, “Here you go.” I said, isn’t a “chopped salad” supposed to be chopped? He shrugged. I said, “Could I at least get some dressing on this?” His answer was that It was already dressed. Well you could have fooled me. And this was one of the better things I have eaten. 

For dinner we have early seating (which on this ship is TOO early at 5:00 pm), which means we have two tables of six for us and our Canadian friends, right next to each other in the dining room. Early seating on this ship is 5:00 pm (our Brit friends Paul and Gail call that lunch) and at 5:15 they close the doors. We had not planned on eating in the dining room on our first night. 

For the first night we had decided that the one thing the kids really wanted to do was drive the bumper cars. And the only time they do bumper cars is 4:00 to 6:00 pm. WTF? The only time? OMG. Talk about ridiculous. And there are more ridiculous scheduling things to talk about later. But let’s get back to dinner. We went ahead and did the bumper cars (which were tons of fun—pics below) but then thought we would head to the buffet to eat dinner. But this time it is 5:10 and the kids are getting hungry. We get to the door of the buffet and it is closed. It doesn’t open until 6:00. Again, WTF? We have NEVER seen a buffet with locked doors on any cruise before. And why would you start dinner in the dining room at 5:00 but not open the only free alternative until 6:00??? SO we rush down to the 3rd floor and barely slide into the dining room (I think they were letting people in late because it was the first night.) We get seated and have a wonderful time service-wise. Our waiter and our assistant waiter are awesome. But the food was just OK. Had I had any of it on a Celebrity ship, I would have sent it back. The prime rib was fatty, I ordered escargot to gross out my grandson and to dare him to try some and amazingly he did and liked them. Who would have guessed. But it was sad. Four tiny escargot swimming on a flat plate of melted butter. We did have a nice key lime pie for dessert. 

And that’s how our first day ended. Totally disappointing and it only got worse before it got better. More tomorrow. 

Get used to disappointment—Inigo Montoya

Incredible Iceland— Akureyri-Day 2

I was glad we had come back a little early from our first day tour so I could be up at what would be dawn at home (5:30 am) to see old town Akureyri and I got lucky and had a great walk. I didn’t get rained on but the by the time I got back it had really started coming down. I will leave it at that and you can see what I saw in my photos. Later on, some of the group went into town but Kathleen was wiped out so we stayed on board and the whole gang was back for a late lunch at The Porch (a Reflection alternative seafood restaurant) and it was wonderful. A great lunch. Some super fresh seafood and some of the best sangria I have ever had. Drank way too much of it. We sailed out late in the day and it was a beautiful sail out up the fjord. This was followed by two sea days before we would dock in Cobh, Ireland. More about that coming on Sunday.

When I prepare, I am not messing around. I find the right places, the right people, and the right environment. Iceland is one of those places. —Conor McGregor

 

Incredible Iceland— Akureyri-Day 1

After what seemed like a very short night we sailed down an incredible fjord into Akureyri, Iceland’s most important northern city. It’s small town (a population of only around 27,000) but it is the gateway to some pretty amazing natural wonders. The day started with beautiful weather and the sail-in made for some great photos. 

I almost forgot to mention that before we got to Akureyri the captain of Reflection decided to make us all what my friend Bob (a long-time Navy guy) calls “Bluenose Sailors” which I am sure means we have been inside the Arctic Circle. He sailed the entire ship north of where he needed to so we could say we had been inside the Arctic Circle. What a guy! We even got a certificate. Kind of the like the one we got when we crossed the Equator many years ago on our SouthEast Asia cruise.

 

We were met by our guide Auðun of No.17 Tours. He had been recommended by the god of shore excursions, my buddy Mike Preisman. Mike had used the services of Auðun a few years ago on their Icelandic cruise and had spoken highly of him. He was right. I should point out that Auðun told us his company used to be Taxi 17 because when it wasn’t touring season, he would drive a taxi but now the government says he is too old to do that. He can drive a bus, a truck and a tour van but at 76 he can’t drive a taxi. Who would have thought. He is an amazing guy who really knew the area he was showing us. Plus he had some great stories from his 27 years as the skipper of a fishing trawler. 

We set out a little earlier in Akureyri as the ship was docked and let us off by 10:30. Auðun was ready for us and we were off to see the northern waterfalls, stand with both my feet in different continents and see some other amazing geological wonders as well as two versions of the Blue Lagoon. And we finally got to see puffins. We had missed them before on previous trips to places where they live but this time we got to see a bunch. Check out the photos for all the sights we saw. 

Even though we had gone out earlier than we had in Reykjavik, the weather had turned both cold and gray and by the time we had seen the puffins and the waterfalls, we were wiped out so we asked Auðun to just head us home and we were off to the ship were we pretty much caught a late dinner and collapsed. But we did have a super day and the Icelandic landscape is even more amazing up north. 

 

I still don’t know why, exactly, but I do think people can have a spiritual connection to landscape, and I certainly did in Iceland. —Hannah Kent

Onboard Reflection—trying to not be a Grumpy Git

Yesterday (Monday, June 3) we boarded Celebrity Cruise Line’s Reflection in Dublin. If you have been reading this all along you know we are cruisers and that we love to cruise. But lately things on Celebrity, our usual cruise line of choice, have been changing and this cruise just continues that trend. When I was asked why I hadn’t posted sooner than this, I explained that so far I was not as pleased as I wanted to be and I didn’t want to come across as a grumpy git. It would have been easy for me to slip into it quickly.

Pretty much a bunch of little things and nothing big (except for a guy hitting Kathleen in the face with his jumper) and two really BLAND meals in a row for me (you know I love interesting food and this has been anything but so far). But what has been great so far are the people. Our Cruise Critic roll call sail-away event was well attended as was this morning’s Meet and Mingle. A lot of great people, all really appreciative for all the stuff we did for this Roll Call. (If you are new to my writing, you may not realize what I mean by Cruise Critic or Roll Calls so you can click this link to find out.) And it is GREAT to be back on a ship with my brother, his wife and our friends Bob and Holly. We affectionately call ourselves “The Cruise Ruiners,” which is a story for another day.

But I should start with the beginning of the day and you will see how I slowly went from the happy, carefree traveler I am (ha ha ha) to a grumpy git I sometimes become. I got up early for a photo walk as I usually do and headed out the door of our AirBnB to go and find Reflection, our ship. I did find her and she looked pretty darned good. Took a few last photos of Dublin on my way back to our AirBnB. After that it was breakfast, pack and  head to the ship. We were waiting to board at 10:00 am and onboard and having lunch by 11:30. Pretty decent embarkation except for the fact that you stop at one building to drop luggage and check in and then have to take a bus quite a ways away to get on the ship. That’s what sometimes happens in industrial ports.

Once onboard had a nice lunch and got into our stateroom right on time…but our luggage didn’t arrive until almost six hours after we had dropped it. Sorry, but that is just too long. One person in our party didn’t get their bag until after dinner. This is really wrong. Also, sad to say that so far on this cruise I am making bad food choices. Had nearly tasteless calamari appetizer followed by nearly tasteless pasta dish. From now on I am going to order whatever my brother is having because he has been raving about the food.

One of the truly different things about this embarkation day was when the muster (lifeboat) drill was held. These drills (mandated by international law for you non-cruisers) are usually held in the afternoon but because we weren’t sailing until after 10:00 pm, it was held between dinner seatings at 7:45. Which meant we were a little rushed at dinner (that’s why I didn’t send my dinner back for something else) and then we had to go to the photo gallery, of all places to stand up and watch the absolute stupidest movie ever. This is where Kathleen ran into problems when she couldn’t sit down and then some totally oblvious man with a sweater around his shoulders took it off, stood in front of her and then flipped it up to put it back on and slapped her right in the face with it. She reacted as you would if hit in the face after being forced to stand up for more than half an hour. And immediately a crew member was in her face asking if she needed to call security. That crew member was a total ass and reacted to the situation by blaming Kathleen for reacting to be slapped in the face and not to the idiot who had done this in the first place.

I’m a very early riser, and I don’t like to miss that beautiful early morning light. —David Hockney

We are almost gone

IMG_1736This is a picture I took yesterday because I found these (photo above) when I was looking for something else that I wanted to take with us tomorrow when we fly to Edinburgh. What you are seeing is the SeaPass card (combo room key and onboard credit card for you non-cruisers) from every cruise we have ever taken (except the one on Carnival we don’t tell anyone about). Starting in the upper left with our first Alaskan cruise on the old Holland America Westerdam in 2000 all the way through out Fall Foliage cruise last October on Celebrity’s Summit. Those SeaPass cards represent a lot of great times with a lot of great people.

The trip we leave on tomorrow will include our 26th cruise. Not as many as many of our friends (including our buddy Seth who has taken more than 65 cruises) but we think it’s pretty good. This time we will be adding a SeaPass card from Celebrity’s Reflection headed from Dublin to Belfast, on to two ports in Iceland and then back to Cork and Dublin Ireland before we fly home. Before we ever get to the cruise we will be staying five nights in Edinburgh, six nights with our fellow Martini Mates, Paul and Gail in the Yorkshire region of England and then three nights pre-cruise in Dublin,. Lots of travel and that’s just how we like it.

We invite you to join us as I will try my best to (and since I won’t spend my entire days driving like I did in Arizona) post some pics and notes every day we are on the road. So come back here often and let us know what you think by commenting.

Enthusiasm is excitement with inspiration, motivation, and a pinch of creativity.
—Bo Bennett

If you cruise…use Cruise Critic

cruise-critic-logo-vectorThis entire post is just to let you know about Cruise Critic before I write about something that came up on our current Cruise Critic roll call. I realized that some of you may not know what a Cruise Critic roll call is.

If you are a reader who doesn’t cruise, then you may not know what Cruise Critic is so I need to explain how important it is that if you cruise, you find out about it. If you take a cruise and don’t go and find the Cruise Critic website then you are NUTS! It will change your entire cruise. It is an amazing website that houses just about every piece of info on cruising that you can imagine but beyond that it also has forums about every aspect of cruising and Roll Calls for every cruise that sails. Cruise Critic is where you can go to meet the people who you will be cruising with before you cruise with them.

Why do this? Well for us it will show you the main reason we cruise. Up until we joined the agency, we both worked in places that are not conducive to socializing. Our neighborhood where we live has a lot of turnover so other than our immediate next door neighbors, we don’t have a lot of close friends here either. It is because of these two things we don’t have a lot of friends at home that we socialize with. We do have family and our best buddy Bob (about a hundred miles away) but that’s it for us.

We cruise to meet people. To socialize. Cruise Critic helps us do that. It lets us meet a lot of great people (like just about every close friend we have) before we cruised with them and many of them have become life-long friends. We have friends from all over the world that we have met through Cruise Critic. It’s how we met other great friends who have come to see us and we have visited them. On our next European trip we are staying with our British friends…who we met on a Cruise Critic roll call for our Baltic cruise back in June of 2013. I guess it makes sense that we find our friends through Cruise Critic since we found each other online as well.

I can’t say enough about how valuable we have found Cruise Critic. I should mention that you can also meet people on your Cruise Critic roll call that you can share private shore excursions with and we highly recommend this. See my next post for more about this topic in greater detail.

The main part of the Cruise Critic website that we use are the conversation boards where people who love cruising trade info. There are conversation boards for just about every cruise topic, destination and cruise line. There is hardly anything that has to do with cruising that you can’t find out about. If you are a regular reader you know that I often do quick research to find out things for clients. Like which veranda isn’t really a veranda or which bathroom is widely hated by everyone who sails on a particular ship. If you have a question that you can’t find an answer for, just post it and someone will come to your rescue.

The other part of Cruise Critic that we use most of the time is the roll calls. For most every cruise that is going to sail, there is usually a “roll call.” That’s a conversation board about just that cruise. It is a place to plan excursions with others going on your cruise, trade cruising advice and just get to know the people you are going to be sailing with for a week or two.

Some roll calls are fairly dead. Hardly anyone posts. There is no activity whatsoever. This is especially true for Alaska cruises because these are often the first cruise many people take and they haven’t discovered Cruise Critic and roll calls yet. Also, some cruise lines are famous for having better roll calls than others. Because we often sail Celebrity, we are lucky enough to have some awesome roll calls. But when we have sailed other lines, not so much. Length of the cruise can make a difference as well. Shorter cruises have less active roll calls.

Others roll calls are huge and take over your life. In 2016 we did a British Isles cruise that had more than 5,000 posts by the time we sailed. We planned a bunch of activities including a sail-away get together for 200, a pre-cruise dinner for 50 the night before we sailed, buses to the Edinburgh Military Tattoo for 156 roll call members and lunch on the last sea day for more than 100. See what I mean by taking over your life. That particular roll call is one of the reasons I realized that I should pursue a “funtirement” job in travel.

So now you know all about Cruise Critic and the roll calls. So my next post will make a little more sense. It’s coming soon.

 

You aren’t bothering me…really

IMG_4119Over the last few days I have been working with two different clients on two different trips. One has me looking for a Caribbean cruise, first for next Christmas and then when that proved way too expensive and hard to find, one in February of 2020. The other was looking for a short cruise to Cuba.

I did most of the planning by going back and forth with e-mails. They would ask questions, inquire about alternate cruises, ask about travel insurance, different types of staterooms and other types of questions. I would send replies with new options for them. In all, I would guess that I exchanged at least 10 long e-mails with each of these wonderful folks.

But the one thing that both of them had in common was that they started every e-mail by apologizing for asking for so many options, for so many changes. On almost every e-mail reply the first line was, “Sorry to be bothering you with this,” or “I hate to ask you about a different option.” I just want to make one thing clear…you aren’t bothering me.

I have had this happen before with close friends. One of my best traveling buddies asks me about airfare and always starts by saying, “only when you have time.” Another very close friend spends a lot of his time looking at travel arrangements to have me book them. When I ask why he did all the research he said, “I didn’t want to bother you.”

If I was bothered by people asking me to find out about different types of travel, I wouldn’t be doing this as my “funtirement” job if I didn’t love looking for travel. I am at a point in my life where I don’t really have to do this job. And I really do love it…most of the time.

Sometimes because I look so hard for different options, I find something truly important. As an example, in looking for the Cuba cruise for these clients I discovered that if they went to Cuba after March 18, the overnight cruises were much shorter than after. The March 18 cruise (and those before that one) have an overnight in Havana. They arrive at 8:00 am on day 1 and then don’t leave until 3:00 pm on day 2. After the March 18 cruise, they arrive at the same time but leave Havana at 6:00 am on day 2 so even though they get a full day and an evening on the island, they don’t get a second day.

We also looked at another cruise that did an entire day in Havana and then sailed away at 5:00 pm and then did an entire day on the south side of the island in Cienfuegos from 8:00 to 5:00. But I also read a lot of reviews by other travelers that had been there that one of the things they loved the most was the evening time in Havana and this cruise didn’t give them that. And I found other options. They ended up getting the exact cruise they wanted along with all the visas and travel insurance they need.

I loved finding that kind of stuff. Digging to find the best thing for the clients. See the smile on my face. You aren’t bothering me…really

I like bothering people and stirring things up. –Tim Daly