Tonight just two quick things I want to share. The first is an awesome story about Viking Cruise Line’s ship that ran into trouble last week off Norway. If you missed it, I wrote about it late last week. Their crew and the whole company stepped up big time. You can click here to read the article. Worth the few minutes. Warning thought, it is a harrowing account. I would not have wanted to be on that ship. But I would have been thrilled by the way the crew onboard handled things.
Watching a big ship sail down a tiny canal
All through 2008 we were anxiously waiting the building and launching of Celebrity Cruise Line’s Solstice. This was not just a new ship, this was an entirely new class of ship. We (Kathleen and I) along with our Martini Mates were booked on Solstice’s 8th cruise in early March. So leading up to the launch we watched her being built at the Meyer-Werft shipyard in Papenburg, Germany. They had web cams all over her and we checked every day to see the progress. We would try to figure out where our staterooms were and how the rest of the ship was coming together. Finally, after waiting for months, they had the “roll out.”
They call it a roll out because the ship literally has to roll to the sea though some pretty tight places. We watched that journey on webcams and from people posting photos taken along the way. When ships roll out from Meyer-Werft they are quite a ways from the open ocean. It is really quite a site to see a GIANT cruise ship in a tiny little canal floating through farm lands. I bring this up because it happened again this week. It wasn’t a Celebrity ship but a Royal Caribbean ship. Their new behemoth, Spectrum of the Seas, is really something to see. And she was captured in a really cool YouTube video being towed out to sea. You can watch it all by clicking here. It’s one of those things that I find fascinating and you might too. It’s only a little over a minute.
We are all travelers in the wilderness of this world, and the best we can find in our travels is an honest friend. — Robert Louis Stevenson
The headline and the pictures pretty much say it all for our last transition day from Tucson to Sedona. Let’s start with the morning food. If you are ever in Tucson and want an incredible breakfast, try one of the three Baja Cafes. Best breakfast we had on the entire trip and a truly cool place to eat. We were headed north out of town and stopped at their Campbell Ave. location early on a Sunday morning. The best way to sum it up is to say they had one of the most amazing dish of smoked brisket machaca huevos rancheros anyone has ever eaten. Not to mention that they give you sooooo much of it that even I couldn’t finish it. Kathleen had the waffle. I know, that sounds boring compared to my amazing meal, but it wasn’t. You see they make their waffles from dough and not batter. It is truly amazing. And the best part of the entire meal was the Snickerdoodle pancake. I need to mention that we did NOT order the Snickerdoodle pancake. About two minutes after our food (that we had ordered) our server came by and brought us this amazing pancake. Now I don’t really like pancakes but this one was amazing. If you are in Tucson, go to this place for breakfast. But get there early or you will wait a very long time on weekends. We got there around 8:00 and got seated right away. By the time we left around 8:45, there was a line at the door. Our server told us that it gets worse later in the morning.
After breakfast we had previously-purchased tickets to see Biosphere 2. It’s about a 30 minute drive north of Tucson. First, in case you are wondering where Biosphere 1 is, look down. You are standing on it. This particular fact was repeated to us a whole bunch of times during our 2.5 hours visiting Biosphere 2 which we found very interesting. One of our fellow travel agents (Thanks Jim M) had recommended it to me about a month before our trip. To be honest, I remembered it from back in the 90s but I had no idea it was north of Tucson but when Jim M told me about it, we decided to buy tickets. I am glad we did.
If you are in Tucson, make sure that you make it part of your plans. Doesn’t take long to get there and the time we spent on the included tour was outstanding. Learned so much about climate change and so much more. Check out their website and stop by if you are in Tucson.
After Biosphere 2 we were off to Sedona. But as we sometimes like to do, we took the back roads. The normal way to get to Tucson from Sedona is to take I-10 to I-17. That route would have taken us on a very boring 4-hour drive. Instead we opted for a 5+ hour drive up Arizona 77, 188, 260 and 89A through the great communities of Winkleman, Globe, along Lake Roosevelt, through Payson, Camp Verde right into downtown Sedona. Along the way we drove through deserts and mountains. Temps went up and down as we climbed from the low 80s in Globe to the low 40s at 7,000 feet where we drove through about two feet of snow. Quite a day.
And we finished off our day (after having that amazing breakfast and no lunch) with dinner at one of our favorite Italian restaurants in the world, Dahl & DeLuca. We had been there before and had a superb meal. After that we spent that night and the next one at the Sedona Rouge Resort and Spa, which was very nice but reinforced my belief that I much prefer AirBnB rentals to hotels. (More about that later this week.)
So the next day and the one after it were pretty much uneventful. We did a day in Sedona relaxing and then did a drive to Phoenix on the aforementioned boring I-17, and had brunch at the Daily Dose Grille in downtown Scottsdale. We have been there on many Arizona trips before and highly recommend it if you are in the Phoenix area. After lunch we stopped at the most amazing brick and mortar bookstore (yes they still have those), The Poisoned Pen, only a few blocks away. It’s a real, live bookstore and it’s all about mysteries and we are both really into mysteries. Then it was off to PHX for our 3-hour flight back to Everett. A nice get away. Hope you enjoyed joining us (if belatedly) for the trip.
Well I had high hopes of posting everyday on this trip but unlike a cruise, there is no real downtime. If we aren’t touring, then I am driving. When we go on a cruise, the captain drives and I have time to post. Evenings have been full of just downloading and processing photos so those get taken up as well.
Today we are in Sedona and I don’t have anything to do while a wonderful young lady cleans our room. Got a bunch of photos processed and now I can tell you about our adventures in Tucson, where we spent three days.
We got down to Tucson just before noon and met up with Lee who used to live in our condo complex in Redmond. He and I were on the condo board together for a few years. He sold his place about three years ago and moved down here where he bought a beautiful home. We stopped and saw his place and then we were off to lunch with him at a great restaurant called Wildflowers. It’s one of a big conglomerate of unique restaurants that started in Tucson and now stretches all over the place. I did a link to the restaurants because during our stay we would end up eating at three of them and they were all outstanding…and fun. You should check and see if they have one of them near you.
After lunch we headed into ourTucson AirBnB(I need to do an entire post on why we are now using AirBnBs most of the time) which was in the University district of Tucson. It was a very funky, cool, bungalow and it was huge. One of the best parts of AirBnBs is that you get an entire place for a great price. So we had a living room, dining room, almost gourmet kitchen, TV room, bedroom and bathroom for a lot less than the price of a hotel.
I covered the rest of that day in my last post which you canread here if you like so on to the next morning. Our good friends Bob and Judy from Chilliwack, BC headed down the next morning to meet us and then we were going to take a long “tootle” as Bob calls it (a nice long drive) to Tombstone and Bisbee even further south in Arizona. Bob and Judy arrived around 10:00, we swapped cars and headed south.
Had a great drive and a great time yakking away at each other for most of it. Just about every topic in the world comes up when the four of us are together. It took us about 90 minutes and we arrived in historic Tombstone, home of the OK Corral. Bob had been there a few years back (I think he said 1984) and back then then did fake gunfights out in the streets. Today they do them all either indoors or in outside areas that you have to pay to see them. I am sure this is because of two things. First to make some money on them them and second because of the proliferation of mass shootings around the world. The idea of having everyone in town shooting at each other is not really a good one.
It was cool and very windy so we decided we weren’t going to stay very long. We had lunch and walked around a little as well as doing a little shopping before we headed further south to Bisbee, a cute little copper mining town and scene of an entire series of books by JA Jance that came up a bunch that day. I just wanted to see all the places I had been reading about for years. Got to take some pics, we stopped at an old copper mine and then headed back by way of Sierra Vista (also in the books).
After a quick stop to get refreshed at our place, we were back out looking for Barrio Historico in downtown Tucson. We didn’t have a clear idea of where it was because the books and websites we had read about it only gave us streets that bordered it, not really great directions. You can’t put a street without a number in your GPS. After driving all over the place and never finding what we were after, we gave up and headed for dinner at another of the restaurants that was part of the Wildflower family, Culinary Dropout. Totally different than Wildflowers in a big way and totally cool. Had a great meal before heading home and sending Bob and Judy off on their way to a hotel and then the next morning, back to Sun City where they are staying with friends.
Our Saturday started with me taking a long walk around the University of Arizona. It reminded me of my walks around Oregon State in Corvallis or Auburn University in Alabama in that it is a actual campus, with a gate and an entrance. It has spread outside of the original place but it still feels like a “real” college as opposed to a commuter school like the one I went to (Cal State Fullerton).
Around 10:00 Kathleen and I decided to take a stab at finding Barrio Historico again because we wanted to see some of the doors we have photographs of in our home. If you have ever visited us, you know that we are cuckoo for door photos (we have almost 50 hanging in our place) and some of them came from this famous barrio. This time we found it and spent about an hour driving through and taking door, window and gate shots. Some of them will be in my Flickr feed later on. My favorite is in the group a the top.
At 11:30 we met my old high school friend Randy again for lunch at her son’s restaurant, Reilly’s Pizza. (That’s her with us at right.) If you are ever in Tucson, it’s right downtown in an old, completely refurbished mortuary. The food is amazing as is the decor and service. Of course it helps if you are eating with the bosses Mom. We had eaten there four years before (to the very day) and had a wonderful lunch and the food was still just as amazing. Truly with a visit to downtown.
After lunch Randy took us to the Arizona-Sonora Desert Museum high in the hills west of the city. It’s much more than a museum and definitely worth the 30 minute drive and admission price. Not only is it a museum, it is also a zoo, aquarium and more featuring desert animals, fish and birds. We spent almost two hours roaming the grounds and of course with me taking pictures. I have included a few above and the rest are (or will soon be) on my Flickr feed (at right). After a wonderful day with Randy, she headed off to meet her husband for a business dinner and we went to our third restaurant related to Wildflowers, Blanco way up in the foothills above Tucson. Great food, atmosphere and service one more time. The Fox Concept Restaurants are outstanding and we will look for them again as we travel. Guessing we will get to try both of them in San Diego on our next trip down.
And that concludes day two and three in Tucson, the next morning we were up early and headed to Sedona on the backroads with a stop at Biosphere 2. More about that later.
Starting on Tuesday, you will be seeing a lot of posting on this site as we are off on a one-week trip to Arizona. No, we aren’t there yet. The photo above is from our 2015 trip which is the last time we were there.
We fly out around noon from Paine Field in Everett, WA. This is remarkable because this is only the second week that this airport has been open for commercial flights. Previously it was just used by private aircraft and Boeing as it’s the site of the world’s largest building where they manufacture the Boeing 787, 777, 767 and 747. Pretty much all of Boeing’s aircraft other than the 737 which is made in Renton.
As we tour Arizona, I will be trying to post every night with a little bit about what we are doing and how we are enjoying the traveling. We will be in Phoenix Tuesday and Wednesday, Tucson on Thursday, Friday and Saturday and Sedona, Sunday and Monday. We fly back a week from Tuesday.
So, watch for my updates. No cruises this time. Just a great little road trip around the southwest.
After writing a few days ago about shore excursions it brought me to create another list. If you have checked out our page of lists (see the menu above) then you know I love to rank and list things. So here is a quick list of our favorite shore excursions that we have taken in our 20+ years of travel. In a couple of days, I will do the same thing for our least favorite shore excursions.
Touring Amalfi with Marcello
Back in 2006 we took a cruise that was billed as the “Exotic Mediterranean” by Celebrity Cruises. It was a 14-night cruise from Rome to Rome on their ship, Galaxy. It’s funny that this shore excursion took place on the same trip with two of our worst. To prove a point though, the two that will be on our worst of list were cruise line sponsored shore excursions on that cruise while this one was a trip we found on our own or rather from the “god” of shore excursions, our good friend Mike Priesman.
Before I go any further I need to tell you about Mike Preisman. We first met Mike and his wife Carol on a short repositioning cruise onboard Celebrity’s Infinity in 2005. Mike likes to see the world. He likes to take incredible shore excursions. Since 2005 we have taken a number of cruises with Mike and Carol which means we got to share shore excursions with he and Carol. When we weren’t sailing with them, we would read about whatever great shore excursion they had done on the cruise we were about to take and take that one. In my top shore excursions list, five of the top eight were either with Mike and Carol or someone they had recommended to us.
Mike had given his strongest recommendation to us that when we docked in Naples, we had to tour with Marcello. He was right. Marcello not only took us on an incredible tour that included the Amalfi Coast, the hills above it and Pompeii but he has stayed in touch for all these years. We are still Facebook friends and I still continue to send him notes and good wishes until now as does he to us. Our day with him was magical from the time he picked us up until the moment he dropped us off. He started by telling us that if we were looking for shopping and highlights, then we were on the wrong tour. He was going to show us “his Italy,” and he did. The highlight for me was lunch in a tiny Italian bistro, high in the hills above Sorrento in the little town of Pantone. The place was amazing but the food was so much like my grandmother’s cooking that it took me right back to my youth being in her kitchen. Sitting outside in the fall sunshine on that day is something I can see just like it was yesterday. For me, that day was as close to perfect as shore excursions get.
Touring Bangkok with Tong
As fun and perfect as touring with Marcello was, four years later in Bangkok we were actually touring with Mike and Carol as well as other friends and we met the effervescent Tong of Tong’s Tours. We were on a cruise aboard Azamara Cruiseline’s Quest (I think this is my favorite cruise I have taken) and Mike had found all our tours and everyone of them was amazing but our two days with Tong knocked our socks off. First she picked us up in her fully pimped-out van (tuck and roll leather), and then she gave us the best-smelling, coldest wipes to help with an incredible hot and humid day. She took us to the Palace, to temples, to the floating and the train market. Through all of it, she kept us in stitches with our hilarious and enthusiastic descriptions of everything Thai. Even today I can remember the reverence she had for her aged king. It was a superb two days for everyone there.
Inverness with Ian
In August of 2016 we sailed on Celebrity’s Silhouette from Amsterdam on a two week British Isles cruise that included the Edinburgh Military Tattoo as well as a bunch of other great ports but the one that really stood out for us was our tour of Outlander sites with Ian. From the battlefield at Culloden to the cairns on the cover of Donna Gabaldon’s novels, Ian knew it all. (That’s him at right in a pic from a Culloden battle reenactment) His knowledge and expertise about all things Scotland was wonderful. He truly entertained and educated us and took wonderful care of us. One big example of this: As we were getting off the ship two of our friends were talking to Ian before we arrived and they told him about a problem I was having with my Nikon. I had somehow gotten a huge piece of dirt on my sensor. I had done the auto cleaning routine a number of times but it just did not work. Every photo I took had a huge blotch on the right hand side that I would have to Photoshop or crop out of every photo. Ian asked me about it and I told him I hoped to find a camera shop in Edinburgh the next day. Just after lunch, we were on our way to a historic priory and we swung off the road into a parking lot. He led me into what might have been the largest camera store I have ever seen…in the absolute middle of nowhere. They had hundreds of thousands of dollars of cameras and lenses on display and a complete service department who promptly cleaned my sensor. Outstanding! And I hadn’t even asked him. That’s the kind of guy he was.
Touring the Panama Canal control room with Roberto
Another Mike Preisman special! So we are on a Panama Canal cruise (our second) with our Martini Mates (which includes Mike and Carol Preisman) and Mikes sets up a tour with a guy in Colon, Panama. Turns out the guy has connections.
This, for me, was the absolute highlight of our tours off the ship on this cruise. Mike had arranged another great tour (maybe one of the best we have done with him and that is saying a lot). We were touring with Roberto from Robtad’s Tours in Colon. Our previous canal crossing had not stopped in Colon.
This time we had the entire day in Colon and we really wanted to see the canal itself, close up. Not only the current canal but also the new construction of the canal that should have been already finished. When Roberto picked us up he took us directly to the Gatun Locks where he had a wonderful friend (who was like his brother) who worked as a lock master at the canal and he had arranged for us to actually walk across the canal gates and tour the Gatun Locks control room. Talk about a once-in-a-lifetime experience. Every single person we met in Panama that day were some of the nicest folks we have ever met. We also got to see monkeys, the new canal and so much more. What a day!
Touring Villefranche with Sylvie
Another Mike Preisman recommendation was the amazing Sylvie who we met while taking a Western Mediterranean cruise on Celebrity’s Century in 2007. This was one of our favorite cruises and we loved most of the ports (you can keep Gibraltar) but our day in Villefranche with Sylvie was the best. She picked us up early and took us to the market in Nice, then on to a superb lunch in the hilltop town of Eze and finally a complete tour of the entire country of Monaco. She drove us on the entire race track which really gave me some street cred yeas later when I became a Formula 1 fan. (We’ve been on three tracks and I am always looking for more.) The day was fantastic and we would go back out with Sylvie anytime.
Harv & Marv whale watching
We will finish up the Mike Preisman arranged shore excursions by touching on the best shore excursion of all our six (soon to be seven) cruises to Alaska. We were sailing once again on Celebrity’s Infinity but this time on a reunion cruise of the original Martini Mates to Alaska. Mike has arranged for the four of us (Mike, Carol, Kathleen and I) to go whale watching. I know…whale watching. What’s so special about that? Well, we were on a boat with just the four of us and two other people. Just six of us. And we moved fast. We went looking for whales while Harv (or Marv–not sure which we had) monitored the radio. The minute that he heard someone had spotted whales, we were off. And we saw some amazing whales that day. But to me, the most amazing thing that happened that day was before we went to look at the whales and the seals and the sea let ions, the boat stopped off a Juneau neighborhood and we saw a woman in a kayak paddling towards us. She came up next to our boat and handed a box to Harv. Harv blew her a kiss and handed us some of the best chocolate chip cookies I have ever had. That was his wife and she brought out freshly-baked cookies for us. Now that’s service. And a really special day.
Akaroa on our own
In January of 2012 we headed south, way south to Aukland, New Zealand to cruise on Celebrity’s Century from Aukland to Sydney, Australia. We had a lot of really awesome shore excursions with some really great friends but the day that was the most memorable was Akaroa. We had originally been scheduled to visit Christchurch that day but six months prior to our arrival, Christchurch was hit by a massive earthquake. So we were informed that we would be stopping in the sleepy sheep-ranching village of Akaroa. We scrambled to find something to do there. First we decided to take a harbor cruise in the morning (we were the first ones off the ship), then had what I still remember as the best hamburger I have ever had and finally went with some friends to a working New Zealand sheep ranch where we helped sort sheep, shear sheep and were invited into the sheep rancher’s home for tea. It was such a typical Kiwi thing to do. It made our day.
Jet boating in Acapulco
Of all our favorites, this last one is the only ship-sponsored shore excursion in the bunch. It happened in Acapulco on our first Panama Canal cruise back in 2004. We both count it as a great shore excursion because it’s probably the most exciting one we have ever done. The jet boat drive with our guide Walt, through a mangrove swamp (really stinky) was one of the many highlights of this trip. We still remember (more than 15 years later) Walt whipping his hand around over his head as he pulled the boat in a tight circle. It was so much fun we really wish we had done it over and over…except we didn’t. We piled back on the bus and headed to a…turquoise factory for a sales pitch that wasted an hour of our touring time. See what I mean about cruise ship sponsored shore excursions. But think how great the jet boat part must have been to outweigh the turquoise factory.
How about you? I would love to have some comments about your favorite shore excursions. Later this week I promise our worst…and there were some doozies—one that almost killed us!
Sorry I haven’t posted in a week. Shame on me. It’s been a busy week with my grandson’s birthday in snowy Wenatchee and our traveling buddy Holly coming north to visit. But I was back in the office again today trying to figure out how to help out an old friend who was looking to take his family of five on a cruise this summer. Here’s their story.
About a week ago this old friend (who is also a client of mine in my other life) sent me an e-mail that said, “My wife and I are thinking of taking an Alaskan cruise all by ourselves and we thought that maybe you have cruised to Alaska and could give us some recommendations.” Immediately after slapping myself on the side of the head for not having told him that we were now in the travel business and that we had cruised to Alaska six times, I offered to help him set it up. So armed with three possible cruises for him out of two different ports, I sent him some numbers. He got back to me right away. Forget Alaska.
He and his wonderful wife had decided that maybe they would take their three teenage kids along after all and not to Alaska but to the Mediterranean. Someplace he had seen an ad for Norwegian (NCL) Cruiseline’s Epic and wondered if I could check on prices for that ship. Of course I could. In fact, I came back to him later that day with pricing on a suite that would fit all five of them or two adjoining/connecting staterooms on the sailing of the NCL Epic he was interested in. After some questioning and answering back and forth they reserved the two side-by-side verandahs that connected. They would take one the the kids the other. We booked their flights through the cruise line and we were good to go…until my friend asked, “Have you been on the Epic?” I replied that I had not but I had been other NCL ships. He was worried about what a friend had mentioned to him about the stateroom bathrooms being “different” on the Epic. I assured him they were the same as every other cruise ship stateroom bathroom. They had to be… didn’t they? Of course as it turns out, they weren’t.
Early the next morning I was lying in bed at about 3:30 wondering, “What if he was right? What if there is some problem with the bathrooms.” I decided to post on the NCL boards on Cruise Critic and see if I could find anything about the Epic bathrooms. When I got to the NCL boards the first thread I see is, “Why does everyone hate the Epic so much?” Yikes! All of a sudden I knew I was in trouble. So I did some more searching (the Internet is a wonderful thing) and found this video that will show you the problem. Or this video which I like even better. Aren’t those bathrooms the stupidest thing you have ever seen? And they definitely would not work for three teenagers when two of them are 17 and 16 year old boys and the other is a 14 year old girl. Not a chance. BTW: I also texted my personal cruise expert, Seth Wayne who told me he and Jason had cruised on the Epic. They had a great cruise but the staterooms were HORRID! (The capitalization was his.)
So we cancelled that cruise. And I went off looking for others that fit my friend’s time frame (June 22-July 15) and the destination they wanted (the Western Mediterranean). I first tried Royal Caribbean (RCL) and they have one of their bigger ships, Oasis of the Seas sailing that route. That ship would be PERFECT for his teens. Lots to do.
The only problem was that there are currently only around 70 staterooms (out of 2742) that are still available. That’s almost five months before the cruise. And none of those fit what we needed—two adjoining staterooms that connected. You see we needed connecting because if parents traveling with kids don’t have connected staterooms, then they are required to have an adult in each stateroom and that wasn’t going to happen. I was able to find them a Star Class suite but the difference in price between the two staterooms on Epic (bad bathroom or not) and the Star class suite on Oasis of the Seas was a little more than $10,000. But it did come with a Royal Genie (I promise to explain this in a future post) and a whole bunch of other cool stuff. But it was still way outside their budget.
Today I booked them in two connecting staterooms on Allure of the Seas for June…2020. And that my friends is the point of this tale of woe. Book early. Book with a refundable deposit if you are worried that you can’t plan that far ahead. But BOOK EARLY! Many of the big cruise ships going to Alaska this summer are already filling up. We (Kathleen and I) have cruises this summer (one to Ireland/Iceland and one to Alaska with the grandkids) that we booked more than 18 months ago. We also have one booked for February 2020 from Fort Lauderdale to New Orleans during Mardi Gras as well as a Christmas market cruise with Viking River Cruises in December of 2020. And I am sure that we will book another on the day it becomes available for the fall of 2021 as well.
Can you still sail on a cruise ship this summer? Of course you can, but you will need to be flexible with your dates and the kind of staterooms you want. If my friend and his wife had been traveling with just the two of them, I could have easily found them something but when you threw in the short time until the sail date, the particular staterooms they needed and trying to book them on a teen-friendly ship, the pickings got really slim. You may find some staterooms open after final payment is due when those staterooms that aren’t paid for or are part of a group being held by a travel agent are released. But if you absolutely want to take a vacation at a particular time, to a particular place, with a particular bunch of people, BOOK EARLY!
I think three-to-five years ahead minimum. I have a short-term plan, a five-year plan and a decade plan. —Steve Garvey
Over the last few days I have been working with two different clients on two different trips. One has me looking for a Caribbean cruise, first for next Christmas and then when that proved way too expensive and hard to find, one in February of 2020. The other was looking for a short cruise to Cuba.
I did most of the planning by going back and forth with e-mails. They would ask questions, inquire about alternate cruises, ask about travel insurance, different types of staterooms and other types of questions. I would send replies with new options for them. In all, I would guess that I exchanged at least 10 long e-mails with each of these wonderful folks.
But the one thing that both of them had in common was that they started every e-mail by apologizing for asking for so many options, for so many changes. On almost every e-mail reply the first line was, “Sorry to be bothering you with this,” or “I hate to ask you about a different option.” I just want to make one thing clear…you aren’t bothering me.
I have had this happen before with close friends. One of my best traveling buddies asks me about airfare and always starts by saying, “only when you have time.” Another very close friend spends a lot of his time looking at travel arrangements to have me book them. When I ask why he did all the research he said, “I didn’t want to bother you.”
If I was bothered by people asking me to find out about different types of travel, I wouldn’t be doing this as my “funtirement” job if I didn’t love looking for travel. I am at a point in my life where I don’t really have to do this job. And I really do love it…most of the time.
Sometimes because I look so hard for different options, I find something truly important. As an example, in looking for the Cuba cruise for these clients I discovered that if they went to Cuba after March 18, the overnight cruises were much shorter than after. The March 18 cruise (and those before that one) have an overnight in Havana. They arrive at 8:00 am on day 1 and then don’t leave until 3:00 pm on day 2. After the March 18 cruise, they arrive at the same time but leave Havana at 6:00 am on day 2 so even though they get a full day and an evening on the island, they don’t get a second day.
We also looked at another cruise that did an entire day in Havana and then sailed away at 5:00 pm and then did an entire day on the south side of the island in Cienfuegos from 8:00 to 5:00. But I also read a lot of reviews by other travelers that had been there that one of the things they loved the most was the evening time in Havana and this cruise didn’t give them that. And I found other options. They ended up getting the exact cruise they wanted along with all the visas and travel insurance they need.
I loved finding that kind of stuff. Digging to find the best thing for the clients. See the smile on my face. You aren’t bothering me…really
I like bothering people and stirring things up. –Tim Daly
The last few days in our office I realized why I am enjoying the travel business so much more this year than last year. This year it’s more fun. We have been doing this for a year and people know where we are and are coming in regularly. Comparing the last couple of days to the same time period last year reminded me that last year was all about training and learning and just getting started. Most days last year I felt I was in over my head. This year has been all about meeting new people and arranging their travel…and having fun!
Today for instance I got to meet another member of a bunch of wonderful women who range in age from 66 to 89 (I can mention their ages because I would NEVER mention their names) who came in late last week to book a cruise for next October. I have now met five of them and loved every minute of helping them plan their cruise and the air arrangements to get there. Between their three visits to the office so far, I have made five new friends.
Then yesterday, another client (who is becoming a friend) called to ask if she could bring in her new Mac and have me help her find some info on Cruise Critic. Had a great time doing that. In the meantime, I booked cruises for the ladies, talked with the Royal Caribbean Business Development Manager (who is a GREAT guy) who came in to see our fearless leader. Found out some facts I needed to know for still another client about things for them to do that are…you guessed it—fun!
Then I finished up today by meeting two other client friends at Starbucks to talk about their South America cruise that they just returned from. They shared some great recommendations for any other traveler that comes in who is going in that direction.
And lastly, earlier this morning, when I was talking to our fearless leader we were discussing why we do this job. I told him that I know there are many reasons our travel consultants do this job but for me, it’s because every day…it’s fun. I have spent the last 37 years working in the publishing industry where the most common contact I had with customers/clients was when they had problems. When they were facing deadlines. It’s altogether different in travel. In travel, people are calling us because they want to go on vacation. They want to have fun. It’s one of the best jobs I have ever had…helping people have fun.
Even though you’re growing up, you should never stop having fun. –Nina Dobrev