On the radio…again…for the last time

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Well, Seth and I have recorded our last Adventures Await radio show. And you don’t have to wait to hear it. It’s at the bottom of this page. And since I recorded the show on my iPhone, there are no commercials, weather or newscasts. We just talk for about 25 minutes about travel (funny that an hour radio show without commercials, weather, newscasts and traffic is only around 25 minutes).

First, an explanation about why this is our last show together. That’s because on the morning KOMO-TV news today Seth announced he was leaving KOMO. That’s sad for us who watch him every day. One of my favorite thing is to carry on texting conversations with Seth while he is on the air in the morning. I know that if I send him a text, he will read it on the next commercial break. And I know that he is probably only going to be getting texts from me because it’s 4:30 am and I am riding my indoor bike. We have had many early morning conversations like this.

Seth is leaving KOMO to become the Director of Communications for Holland America Cruise Line (HAL). In that role he will be cruising…A LOT! But he says we can still text to stay in touch but I won’t know if he’s available like I do now between weather updates because I won’t be able to see him on TV 😀. But we (Kathleen and I) are thrilled for him. I will certainly miss seeing him and doing the show with him.

Our last show was super. It was my fifth time on the show and Seth let me choose the topic so I said let’s do the Top 5 Things we have talked about on the first four shows I have joined him on the radio. You will have to listen to the show to find out what they are but suffice it to say, it’s not anything you haven’t heard he…or I mention before.

By the way, if you would rather hear it with all the music, weather, news and commercials, etc. you can do that on Sunday afternoon at 4:00 pm on KOMO radio AM 1000 here in Seattle or on KOMO Radio 1000 on Tune-in online.

Here’s the show—there are three shows on the page. The latest one is at the bottom of the list: CLICK HERE! I can’t tell you how much I have enjoyed doing these shows with Seth. He is a good friend, one of our favorite people and maybe the only person who loves talking about travel as much as I do.

A man’s friendships are one of the best measures of his worth.—Charles Darwin

Just a friendly reminder-get insured!

Screen Shot 2019-11-30 at 8.58.00 AMThought I would put up this post-Thanksgiving note to remind all my traveling friends why it is so important to get travel insurance when you travel. Take a second and read this story (that you may have seen already, as it got a LOT of press) about a couple who were being “held prisoner” by a hospital in Mexico, then close the window and come back here. If you haven’t read this before, you should know that the couple eventually got to go home, thanks to the coverage on Good Morning America (GMA). Actor/Director Tyler Perry saw the story and paid their hospital bill.

If you don’t know Tyler Perry or think you could get coverage on GMA you should definitely make sure you have travel insurance when you travel. I can’t believe the number of  people who think that travel insurance is only for those who might have to cancel their trip and want to be reimbursed. I have had clients tell me that “We can afford to lose the money on this trip if we can’t go.” But travel insurance covers so much more.

For instance, a good travel insurance policy should cover the following:

  • Trip Interruption (example: covers you if your flight gets cancelled or rerouted).
  • Trip Delay (example: your plane is grounded due to weather and you miss your cruise—they will get you to your ship).
  • Missed Connection Baggage & Personal Effects Baggage Delay
  • Emergency Medical & Dental Expenses (this one is the biggie, especially if you are over 65 and from the USA).
  • Emergency Evacuation & Repatriation (they will fly you home if you are sick or injured).
  • Accidental Death & Dismemberment
  • Travel Assistance & Concierge Services (The best companies provide this—for instance, they will help you find a good doctor in another country).

The biggest of these benefits are the Emergency Medical and Dental. As the couple in the story found out, costs for medical treatment can vary drastically in other countries and on cruise ships where a doctor visit and an aspirin can run over $100. If the folks who were rescued by Tyler Perry had travel insurance, they would have contacted their insurance company who would have made arrangements for payment with the hospital and everything would have been just fine. But they didn’t.

BIG MESSAGE—in bold so my friends who are US citizens and over 65 all see it: If you are sick or injured outside the USA, Medicare will NOT pay your medical bills. You are on your own. I had an 86 year old client going on a horse tour in Israel who didn’t get travel insurance???

I watch for these kind of stories and I am building a long list of them for the next time a friend or client tells me, “We never get travel insurance. We will be fine.” Well they might not be. I am sure the couple in the story didn’t think they would finish their vacation with 14 nights in a Mexican hospital. And the people who tell me they “never buy travel insurance” may not have Tyler Perry to bail them out.

Traveling anywhere in the world involves some risk. You could always opt to spend your life cowering under your bed. —Joe Haldeman

Kind of cool Cork

When I was about five I had a great grandmother that we just called Grandma Kinney. She was my maternal grandmother’s mom and her claim to fame was being born in County Cork, Ireland. Three summers ago we visited Cork and did the usual stuff you do when you hit the port of Cobh. That would be going to Blarney Castle, the Blarney Woolen Mill, the epicurean village of Kinsale and a few minutes in downtown Cork. So this time we didn’t need to do that so we (us and our good friends Bob and Holly) wanted to head into Cork to the English Market. It’s a typical old-style English market and bills itself as the oldest English Market in the world—and it’s not even in England.

We got off the ship, got Steve, Jamie and family off on a tour van to Blarney and grabbed a cab (took a little while) and headed into Cork. Our cab driver dropped us off at the back door to the market, just down an alleyway to the market, past a really cool mural dedicated to everyone in the world…except George Bush (really—see the photos).

We wandered through the market (which was very nice and really cool) but much smaller than we expected. So when we were done we had only been in Cork for about 45 minutes (which was kind of ridiculous for a 25 euro cab ride) so we thought we should find something else to see. On the way in from Cobh (where the ship docked), our cab driver had recommended that we see Saint Fin Barre’s Cathedral, the biggest church in Cork. It was pretty impressive (see the photos).

After we had seen the church, we all needed to use a rest room and Kathleen mentioned that in the last block she had seen Fordes pub and thought we could kill two birds with one stone, use their restroom and get a pint. It turned out to be a GREAT idea. Not only did they have really clean restrooms, they also had a super barman who told us the history of the bar (been in the same family for generations) and offered to teach us how to pull the perfect pint of Beamish. For the uninitiated, in the north of the republic of Ireland, Guinness is king but in Southern Ireland, Beamish is king. So now Bob and I both have certificates that we are certified to pull the perfect pint of Beamish (did you know that a Beamish must sit for a 117.5 seconds after the first pull to let the nitrogen bubbles settle?. Well I do.)

After a nice break and a pint, we took a taxi back to the ship and took a break while the others toured all over southern Ireland. The whole journey comes to an end in Dublin which I will show you a little more of tomorrow.

Here, in Cork district, you have in combination all the dangers which war can inflict. ——Eamon de Valera

A typical day for a great team

2018060509454467-ios-upload-file-49085540What’s a typical day for a Expedia Cruise Ship Center Travel Consultant like? Isn’t that something you have always wanted to know? Today was a typical day. Did a bunch of paperwork at home this morning and then we went into the agency. Our agency is about a 20 minute drive from the house and the best part is that it’s opposite the flow of traffic so we get there with a minimum of effort.

No sooner had we arrived at the agency and got settled than my first appointment of the day walked through the door. The couple I had booked the Mediterranean cruise for (that I wrote about yesterday—the strange non-balcony) were coming in to go over travel insurance (a topic for another day), their airline seating, shore excursions, pre-cruise hotel and all the other parts of the (as we call it in the travel biz) “the complete vacation.”

The “complete vacation” starts when you leave your house and head to the airport and it ends when you walk back in your front door after your trip. I like to run an Excel file that lists every possible thing that could cost them money (other than souvenirs and lunch) during their vacation. This is also a great way to remember all the places you are going and things you are doing. And I really appreciate clients like these who are looking for that “complete vacation.” I promise much more on this topic in a coming post.

After our discussion with this wonderful couple (we spent about half the time just talking about all the amazing ports they will get to see on their 22-night cruise) they were off and I started on my to-do list for them getting all those things done that they now don’t have to deal with themselves. I still have a few more things I have to do to complete the list and it seems to keep growing all the time. About halfway through the list, a friend of a good friend gave me a call to see if he could arrange a birthday cruise for his wife and eight or nine friends. So I quickly got him some numbers and dates so he could start organizing the celebration.

While I was dealing with the to-do lists for our Med travelers and checking on the birthday celebration, Kathleen was doing all the paperwork for the Med travelers and checking up on some others we needed to update. There is quite a lot of paperwork involved in our business (with Expedia) and most agents have to do their paperwork themselves but Kathleen and I have a wonderful set up where I deal with the clients and do most of the research while she takes care of the invoicing, receipts, etc. It’s a perfect situation as we both get to work to our strengths and makes us a truly great team. I couldn’t and wouldn’t do this job without her.