Connections Anxiety

Word anxiety composed of anxious worried stressed faces of men and womenThis happened today on our Cruise Critic Roll Call for our February Celebrity Reflection cruise to Mardi Gras in New Orleans. It was a question from one of our fellow cruisers about what happens if…

This was our fellow cruisers original question:

“I’m sure some of very well cruised folks here can help with a couple of questions. We fly in the day before the cruise from London and I can’t help but worry that we might have a delayed flight. If we missed the ship (heaven forbid) would Celebrity help us with a flight to New Orleans if we are not booked cruise air?  I don’t mean financially, just practically. The other query is on lost luggage.

Last time we flew into Miami we arrived, bags didn’t. Fortunately we were not cruising and the bags were delivered a few days later to our hotel. So, if history repeats itself and we sail off into the sunset and our bags are still flying the Atlantic, will it be Celebrity or British Air (BA) who have to get the bags to the ship. Ok, so I’m being a drama queen but I do like a plan B in place.”

I was on this like jam on bread. This is my kind of thing. Helping people who travel. So I thought I would share this with everyone even though I know that some of my readers who are on the cruise with us (you know who you are) have already read it. Below is my response. If you cruise or fly and are worried about this kind of thing, pay heed.

My response

Since you didn’t book air with Celebrity (cruisers call Celebrity X—it’s on the side of their ships and dates back to their Greek heritage), you are going to be on your own getting to New Orleans. X won’t book your flight, or assist with transfers. But if you do contact them if you are late, they will assist you with where to go in New Orleans to board the ship and how to do it. As to your bags, if they don’t arrive in time, it is BA’s responsibility to get them to you in New Orleans, not Celebrity’s.

You already did the smart thing by coming in a day early. That said, I do understand about the luggage as BA probably has few flights to MIA so it won’t show up until the next day unlike if you were flying from NYC or Chicago where the airline might have a flight to Miami or FLL every few hours. The best thing you can do to avoid lost luggage is to get to the airport EARLY! Otherwise there is very little you can do other than go carry-on only which I have NEVER understood how anyone can do, especially on a cruise. (One extra pair of shoes for me takes up almost an entire carry-on. 😂 ) One suggestion would be to pack three days of clothing in your carry-ons so if your luggage is delayed, you have some clothing. Also, if you are each bringing one checked bag, don’t forget to cross pack so that if one bag is delayed you both have something to wear. And of course, NEVER pack anything you HAVE-TO-HAVE (prescriptions, etc) in your checked bag.

We will keep our fingers crossed for you. Hope this helps.

The REST of the story

I should add that later they (and others) responded (we had quite the discussion) and it turns out the couple who asked the original question can’t affect their bags by getting to the airport earlier as they are flying into Heathrow (LHR) from a regional airport. It also came to light that they only have one hour and thirty-five minutes to change planes.

If you have ever been to Heathrow you know that is VERY problematic. I won’t change planes at LHR with less than three full hours. If you have never flown through LHR (we have a bunch of times) there are five terminals and domestic and intra-Europe flights usually come in at Terminals 1 through 4 while international flights leave out of Terminal 5. Transiting from one terminal to the other means going out of security, riding a bus and then going back through security. When we flew from Seattle to Edinburgh last May, it took us almost 90 minutes to go from our Terminal 5 arrival gate to our Terminal 3 departure gate for our flight from LHR to Edinburgh. And that was a very smooth transition at a pretty good time of day.

Of course all this comes back around to why you need a good travel agent. A good, well-traveled agent knows these kinds of things. Especially if you are a new traveler or someone who doesn’t travel that much. Plus, this applies to any travel, not just those of us who cruise.

I hate flying, airports and the whole rigmarole – queuing up, security and lost luggage.—Johnny Vegas

 

STOP DOING THIS!

AdobeStock_242985570Just a short blurb today about a subject close to my heart.

I think I have mentioned the column written by Chris Elliott before. Chris runs a website and is an advocate for travelers. He and his people help those who have had problems or been scammed while traveling. He has helped people who have need a refund from an airline, had to bail from a bad vacation rental or had any of hundreds of other travel problems.

This morning Chris and his staff take a stand on a subject that is near and dear to my heart (being six foot two)—reclining seats in airplane economy sections. His attitude is EXACTLY the same as mine…STOP DOING THIS! Stop reclining. He makes some incredibly important points about why people should stop reclining (it isn’t because he’s tall or doesn’t like it personally) and I hope you will take a minute to read his article which you can find by clicking here.

You can’t be truly rude until you understand good manners.—Rita Mae Brown

 

Coming soon to a travel blog near you

So our trip is done and we are recovering from 27 hours spent in airports and airplanes to get home. Today is all about laundry and resting up. Not a great trip home due to so many things. Among them were weather (Denver airport closed for a time as we were attempting to land so we got to circle for a while), late flights and construction at airports made this a really long day.

I wasn’t going to add this but I want to see it in print so feel free to skip it. This is what our travel home day was like.

  1. Woke up at 3:15 am onboard Celebrity Reflection (As usual, couldn’t sleep).
  2. Left Reflection at 6:45 am (early).
  3. Arrived at Dublin Airport at 7:35.
  4. Sat in shared business class lounge with Bob and Holly until our flight to London Heathrow left at 10:50 am.
  5. Arrived London Heathrow, Terminal 5 at 12:20 pm.
  6. Transferred to London Heathrow Terminal 3 for flight to Denver. Took the better part of an hour.
  7. Sat in British Terminal 3 Business lounge until 2:40 when we boarded our flight to Denver.
  8. Arrived in Denver at 6:15 pm Denver time after circling due to weather.
  9. Stood in line for almost an hour at Customs in Denver as all inbound flights had been held for weather and then all arrived at the same time. It was a bloody zoo.
  10. Due to the fact that we could not get a Business Class award flight direct to Seattle we flew to Denver (instead of home to Seattle) we had to now check all our luggage back in for a short flight to Seattle (that we paid for…in coach) that was supposed to leave at 7:35 pm.
  11. Due to all the late arrivals, our flight didn’t leave until 9:06 pm.
  12. Arrived in Seattle at 10:55 pm.
  13. After getting our luggage we grabbed a Lyft and wound up getting home at 11:45.

So that was our day. Too long. And all to get award seats from BA via Alaska Miles. Which will bring me to a future post on finding award seats in the near future. I promise.

And now to the reason for this post. The schedule of what is to come this week. My plan is to post Iceland day 1 tomorrow afternoon, Iceland day 2 on Tuesday, Iceland day 3 and 4 on Friday. Hope that keeps you all up to date without overwhelming anyone with too much to read.

Technology doesn’t address everything – for example, air travel still sucks. —Brad Feld